Shipping policy

At FB Sports Wear, we are committed to delivering your premium athletic and activewear safely and efficiently. Below you will find the comprehensive terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

  • All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped containing your tracking information.

  • Note: Processing times may slightly extend during high-demand seasonal launches or major promotional events.

2. Domestic Shipping Rates and Estimates

We offer reliable shipping options across the country to ensure your gear reaches you when you need it.

Shipping Method Estimated Delivery Time Shipping Cost
Standard Shipping 3 - 5 Business Days Standard Flat Rate / Free over a specific value
Express Shipping 1 - 2 Business Days Calculated at Checkout

Free Shipping Eligibility: We offer Free Standard Shipping on all domestic orders above a specified threshold value displayed during checkout.

3. International Shipping

Currently, we offer international shipping to select destinations globally.

  • Calculated Rates: Shipping charges for your international order will be dynamically calculated and displayed at checkout based on your delivery address.

  • Delivery Estimates: International shipments typically take 7 to 14 business days depending on the destination and local customs clearance.

  • Duties and Taxes: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. FB Sports Wear is not responsible for these charges if applied; they are the sole responsibility of the customer.

4. How Do I Check the Status of My Order?

When your order has shipped, you will receive an automated email notification from us that includes a unique Tracking Number you can use to check its status. Please allow up to 24 hours for the tracking information to become active within the courier system.

If you haven’t received your order within the estimated delivery window stated on your tracking link, please contact our support infrastructure immediately:

  • Email: Info@fbsports.com

  • Subject: Order Status - [Your Order Number]

5. Shipping to P.O. Boxes or Military Bases

We partner with top-tier logistics providers to ensure delivery coverage. However, certain premium express delivery options may require a physical residential or commercial address and cannot be delivered to P.O. Boxes. Please verify your address format at checkout.

6. Damages, Lost Packages, and Issues

FB Sports Wear takes immense pride in the quality of our packaging and transit security.

  • If your order arrives damaged, please save all packaging materials and damaged goods, and contact our customer care team within 48 hours of delivery with clear photographs of the damage.

  • In the rare event that your package is marked as delivered but you have not received it, please check with neighbors or local postal services before opening a claim with our support desk.